Tips
4 min read
Five follow-ups you should never write yourself
The invoice nudge, the meeting reminder, the just checking in. They eat your afternoon and nobody enjoys receiving them. Let the assistant do the chasing.
Mei Tanaka
Product lead, Northwind
Follow-ups are small, polite and endless. Each one takes two minutes, and each one costs you the ten minutes of focus around it. These five are the ones worth handing over first.
The invoice nudge
A friendly reminder three days after the due date, a firmer one after ten. Orbi checks your inbox for a payment first, so nobody gets chased for an invoice they already paid.
The meeting reminder
The day before, with the agenda and the link. It sounds trivial until you count how many meetings start with five minutes of looking for the link.
The just checking in
For proposals and quotes that went quiet. Orbi waits a week, then writes two lines that make it easy to say yes, no or not yet.
A good follow-up is short, specific and easy to answer. That is exactly what people are worst at on a Friday afternoon.
The missing file
The contract that still needs a signature, the brief that was promised by Tuesday. Orbi names the file and the date, nothing more.
The thank-you
After a delivery, a referral or a favor. It is the follow-up everyone means to send and nobody does.
Every chase waits for your approval, like every draft
Stop any chase with one click
A reply closes the chase by itself
